The WayFinders Group unearths risk, quantifies human damage, and repairs for organisational resilience.
Every organisation has a gap between where leadership believes it is and where it actually is. That gap is not visible in board papers, financial reporting, or legal advice. It sits in the human system. But the ticking time bombs are not the things that have already happened. They are the things that are quietly compounding right now, unseen and unmeasured.
What we do
Our entry point is a one-week human risk scan powered by our Organisational Repair Index®️.
The board receives a written report assessing nine dimensions of human risk within five working days. This is the post-mortem a board actually needs, as distinct from the legal post-mortem it has already had. No ongoing commitment is required.
But, where an intervention is sought, we deliver it: structured, time-boxed work that addresses the fractures directly and restores function. Our engagements are short and focused. We do not embed; we diagnose, intervene, and exit.
We are not HR. We are not coaching. We are not change management. We are not crisis communications. We are organisational repair specialists: capability that addresses what formal processes, legal advice, and external reputation management can neither quantify nor reach.
Founder
©️ 2025 Tom Gold Photography
Our work is led by Leah Brown FRSA
Leah Brown FRSA is a qualified solicitor, former M&A lawyer, and accredited mediator who has spent her career at the intersection of high-stakes deals, disputes, and the human damage they leave behind.
She founded The WayFinders Group in 2023 after discovering that organisations consistently need more than legal advice or crisis management: they need genuine repair.
She is the co-creator of the ORI®️, has perfected the WayFinders Method, is a faculty member of the Society of Mediators, a TEDx speaker, and the author of the white paper From harm to healing: rebuilding trust in Britain’s publicly funded institutions.
She leads the business and brings in the right combination of practitioners for each engagement, drawing on a multidisciplinary team spanning legal, organisational development, mediation and restorative practice, and HR advisory.
Who we work with
If you are a chair or senior partner, something is wrong and you cannot quite put your finger on it. Decisions that should take days are taking weeks. The senior leader whose departure was described as mutual but wasn’t. The integration that was declared complete but doesn’t feel complete. None of this is in your board papers. None of your advisers are measuring it. You already know it is there. We diagnose it and we close the gap.
If you are a chief people officer, your ER backlog is not a pipeline problem. It is a signal. The same damage, the same teams, the same conflicts returning with different names attached. You already know the formal processes are not resolving what is underneath. We measure what is underneath, and we tell you exactly what it is costing you to do nothing.
If you are a crisis communications or corporate affairs firm, your clients call you when the crisis breaks. You manage the external story. When the headlines fade, the risk does not. We are the capability that sits alongside yours.
If you are a law firm advising on an aborted deal where human consequences exist that nobody has measured, we know these are not legal problems, but they are risks, sitting inside your client relationships right now, quietly compounding. We measure the risk so that you can maintain your client engagements.
If you are a change management or culture consultancy, your programmes address how the organisation needs to work differently. What they cannot quantify is the damage that is actively preventing that from happening. We address what is underneath, so your work can land.
What working with us is like
We are impartial in process and independent in delivery. We have the courage to say hard things, we give each client our full attention, and we do what we say we are going to do.
Our work is legally informed and time-boxed. We work in phases, at your pace, and we never overpromise. You will always know where you are, what comes next, and when we are done.
Core team
Leah Brown FRSA
Founder & CEO
Sammy Gildroy
Head of Partnerships and Community
Joannah Lodico
Administrator
Sarah Boulton
Head of Client Engagement
Case studies
Every Friday in The Fixer, we break down a corporate fiasco: what went wrong beneath the surface, what it cost, and what genuine repair would have required. It is for senior leaders who would rather learn from someone else’s crisis than star in their own.
Advisory Board
Ray Mia
Senior media executive
Shaun Sawyer QPM
Former Chief Constable and Senior Detective
Dr Rachel Owusu-Ankomah
NHS practitioner
Stephen Ruttle KC
Commercial mediator
Professor Sue Halliday
Board chair
